Question 1

Engraving

Accepted Answer

Up to 20 characters per side, made with precision laser engraving in our exclusive script. You can preview your text on the product page before ordering.

Question 2

Materials and care

Accepted Answer

Stainless steel core with 18k PVD plating: hypoallergenic, water resistant and with a lifetime colour guarantee. Clean with a soft cloth and avoid perfume and chlorine.

Question 3

Shipping

Accepted Answer

Free worldwide shipping on orders over €50. Engraved pieces are made to order and dispatched within 24–48 hours; tracking is emailed to you as soon as the parcel leaves the atelier. See full details on the

Question 4

Returns

Accepted Answer

You have 14 days from delivery to return non-engraved pieces in their original condition. As they are personalised, engraved items can't be returned for a change of mind, but are covered if faulty or if we made an error. For the full process see our

Question 5

Privacy

Accepted Answer

We use your details only to fulfil your order and, with your consent, to send occasional updates. We never sell customer data. Payment details are handled by our providers and never stored by us. Read the

Question 6

Terms

Accepted Answer

Orders are subject to acceptance and availability. Prices include VAT where applicable. The contract of sale is with Bejuell S.r.l., Via del Corso 123, 00186 Roma, Italia, P.IVA IT32204467932. See our

Question 7

Offers and discount codes

Accepted Answer

Until 31 October use code SPOOKY25 at checkout: 25% off orders from €38 (before discount, excluding shipping). BENVENUTO10 (10% off your first order) is for newsletter subscribers. The two codes cannot be combined: only one can be used at checkout.

FAQ and information